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Adobe Connect


What is Adobe Connect?

Adobe Connect software is the complete web communications solution that enables live, interactive web meetings, virtual classes, on-demand presentations and courses, and group collaboration. It allows organizations to effectively share a wide range of content, including Microsoft PowerPoint slides, live and recorded video, Adobe® Flash content, live screen sharing, application sharing, audio, and multiuser text chat. Running on ubiquitous Adobe Flash Player software, already installed on more than 98% of Internet-enabled desktops, Adobe Connect enables easy access to live sessions with no software downloads.

Who should use the Adobe Connect solution?

Any professionals who want to their organization to train, communicate, or collaborate with people online, including:

  • eLearning professionals and line-of-business managers, such as VPs of sales, who are responsible for training their own teams
  • Marketing and sales managers
  • IT directors, VPs, and CIOs who want to consolidate web conferencing costs and control across the extended enterprise

Is the Adobe Connect solution extensible?

Yes, the Adobe Connect system enables IT professionals and developers to support and extend the functionality of Adobe Connect through the following capabilities:

Directory services integration: Adobe Connect Server supports out-of-the-box integration with an organization's existing user management system directory (Active Directory, LDAP), reducing application management costs by enabling you to manage users and groups in a single location.

Single sign-on: Adobe Connect Server supports single sign-on, supporting direct integration with corporate authentication systems to provide a virtually seamless experience for end users by eliminating the need for multiple user names and password prompts.

Comprehensive APIs and SDKs: Organizations can use the comprehensive web services framework in Adobe Connect Server to integrate with existing enterprise applications and systems such as enterprise portals and CRM or ERP systems. Developers can also extend the capabilities of Adobe Connect through the Collaboration Builder SDK, which enables them to enhance web communication experiences through interactive applications.

Is Adobe Connect scalable?

Yes. Adobe Connect Server offers support for single-server or clustered environments, providing reliable redundant deployment for organizations small and large supporting up to 1,500 users in a single meeting. Adobe Connect Edge servers help reduce bandwidth and improve delivery for groups of users in remote locations.




 

Adobe Connect Meeting

What types of content can I present in an Adobe Connect meeting?

You can combine any or all of these content types: Microsoft PowerPoint slides, Adobe Flash video and interactive content, live video, audio files, FlashPaper® documents, Adobe® Captivate® demonstrations and simulations, prerecorded Adobe® Presenter courses, images, or any other applications or content using screen sharing.

What forms of interactivity does Adobe Connect Meeting support?

Meeting participants can interact through chats, screen sharing, file sharing, application sharing, multiperson video, dynamic whiteboarding, and polling. Hosts can also choose to extend the meeting experience with, for example, engaging click-through presentations or interactive demonstrations and simulations that ask participants to complete a task.

Can I control who attends an Adobe Connect meeting?

Adobe Connect Meeting has multiple levels of security available to ensure the privacy of your meeting and the confidentiality of information. Optionally, you can make a meeting public and enable any user to enter a meeting. You can also extend the functionality of Adobe Connect Meeting with the Adobe Connect Events module, which enables you to automate registering and managing attendees of large online events and presentations.

Is Adobe Connect Meeting secure?

All communications between the Adobe Connect Server and client machines can be protected using Secure Sockets Layer (SSL) encryption and are DCTS JITC certified. This enables more secure delivery of data, voice, and video between Adobe Connect Server and Adobe Connect applications and end users.

Does Adobe Connect Meeting have a customizable user interface?

Yes, Adobe Connect Meeting provides the industry's most comprehensive customization options, including the ability to incorporate your organization's brand throughout the Adobe Connect experience. Using an intuitive, web-based interface, customers can apply color schemes and logos to the login screens, web application, presentations, and meetings. Furthermore, Adobe Connect can support multiple configurable layouts that enable users to tailor their online personal meeting room functionality and interface to a specific objective.

What are persistent meeting rooms?

Adobe Connect Meeting enables customers to set up subject-, audience-, or presenter-specific online conference rooms. Adobe Connect Meeting room configurations — and all content — are automatically saved (persistent) and always available, so they can be reused for recurring meetings, compliance, or presentations to multiple groups without recurring advance setup.

What are meeting templates?

Meeting templates enable users and organizations to save meeting room layouts and content as a personal template or shared template. Templates can be used to create new meetings that inherit the layouts and are prepopulated with content, ensuring consistent communication and rapid rollout of web conferencing to an organization or enterprise.

Does Adobe Connect Meeting support streaming audio and video?

Yes. Adobe Connect Meeting natively supports streaming audio and video for camera and voice, Adobe Flash video, screen sharing, and whiteboarding. Adobe Connect also offers progressive preloading of slide and Adobe Flash content for a great viewing experience during the course of a meeting regardless of bandwidth connectivity.

What is Turbo Screen Sharing?

Turbo Screen Sharing is the ability to screen-share fast moving multimedia and video at a very low bandwidth-consumption rate, while maintaining a superior user experience that includes high fidelity, smoothness, and minimal dropped frames.

Can any other audio conferencing service be used with Adobe Connect?

Adobe® provides an Audio Conference Bridge Integration API to audio conferencing partners who want to integrate Adobe Connect with their services. Using this API, developers, in conjunction with our partners or customers, will be able to integrate call control features (similar to those made available through the Premiere integration) with other conference server providers and enterprise audiobridge vendors.

Can Adobe Connect meetings be recorded?

Yes, Adobe Connect Meeting offers a unique approach to recording meetings through its archived meeting index. Adobe Connect records meetings at the content and event levels, rather than capturing the entire meeting as one long event that must be played back in its entirety for subsequent viewing. Viewers can use the meeting index to navigate to the most relevant content quickly — so they don't have to waste valuable time watching content that may not be relevant to them. Meeting recordings include synchronized audio and video for either VoIP or telephone audio conferencing.

Can Adobe Connect Meeting recordings be edited and played offline?

Yes, recordings can easily be edited and played back offline for easy viewing anywhere, anytime.

Can I use Adobe® Captivate® demonstrations and simulations with Adobe Connect?

Yes, you can use Adobe® Captivate® SWF files within Adobe Connect meetings to create fully synchronized, self-running software demonstrations or interactive, self-paced simulations within the Adobe Connect Meeting interface.

Can I use Adobe® Presenter presentations with Adobe Connect Meeting?

Yes, you can play Adobe® Presenter presentations within Adobe Connect Meeting as either static click-through presentations or self-running, narrated presentations.

Is the Adobe Connect Meeting module integrated with Adobe Connect Training?

Yes, you can include Adobe Connect meetings as part of an Adobe Connect Training curriculum to support blended learning, including both on-demand courses and live virtual classroom training.

Is Adobe Connect Meeting integrated with Adobe Connect Events?

Yes. Using Adobe Connect Meeting with Adobe Connect Events enables you to provide advanced registration and reporting capabilities around Adobe Connect meetings. Capabilities include externally facing, brandable event listing and registration pages that can be customized using Adobe® Contribute® software, as well as the ability to manage and track event registration and attendance and send automated reminder and follow-up e-mails.




 

Adobe Connect Training

What is Adobe Connect Training?

Adobe Connect Training enables organizations to quickly deploy and manage online courses and curriculums. It provides complete curriculum management capabilities, including the ability to incorporate live meetings, external events, and self-paced courses into a single curriculum. With Adobe Connect Training, organizations can deploy, measure, and track their training and compliance initiatives.

Who should use Adobe Connect Training?

Anyone who needs to communicate with or train people online should use Adobe Connect Training. This typically includes departments such as training, human resources, marketing, sales, and IT.

Can I control who has access to a course or curriculum?

The Adobe Connect servers provide a rich set of permissions, access control, and learner management features to restrict access to courses and curriculums.

Can I use Adobe Connect Training to conduct certification training?

Yes. Adobe Connect Training assigns a unique certification number to each user who completes a course.

Can Adobe Connect Training give me insight into the effectiveness of my training?

Adobe Connect Training provides an intuitive web-based user interface that enables you to generate reports and analyze the effectiveness of each course or curriculum. For example, you can see how a particular user scored on a test, or how all learners scored on a test, or even how they responded to a particular survey question.

Can I use Adobe Connect Training with my existing PowerPoint presentations?

Yes. Using Adobe® Presenter in conjunction with Adobe Connect Training lets you convert an existing library of PowerPoint presentations into a library of standards-compliant rich media courses.

Can I manage a curriculum through Adobe Connect Training?

Adobe Connect Training enables trainers to use an easy wizard-based approach to create progressive learning tracks by combining related training courses, content, and classes into a single curriculum. Trainers can easily assign prerequisites, optional or required elements, and completion requirements.

Does Adobe Connect Training support both live and on-demand training programs?

Yes. The Adobe Connect Training curriculum management capability enables trainers to deploy custom training programs that mix and reuse a variety of training activities, including self-paced Adobe® Presenter courses, Adobe® Captivate® content, third-party content, and live instructor-led training. Curriculums can also include external events, such as management assessments.

Is Adobe Connect compatible with learning management systems?

Adobe® Presenter creates AICC- and SCORM-compliant content, supported by the Adobe Connect Training system. This also enables straightforward integration with existing learning management systems.

Is Adobe Connect Training scalable?

Yes. Adobe Connect servers offer support for organizations small and large supporting thousands of concurrent users. Adobe Connect Edge Server helps reduce bandwidth and improve delivery for groups of users in remote locations.

Is Adobe Connect Training secure?

All communications between Adobe Connect servers and client machines can be protected using SSL encryption. This enables more secure delivery of data, voice, and video between Adobe Connect applications and end users.

Is Adobe Connect Training content accessible and Section 508 compliant?

Adobe Connect Training includes features and information to enable content developers to create presentations, software demonstrations, and simulations that are accessible to anyone with an Internet-connected computer. Furthermore, Adobe Connect Training supports Flash Player 6 and later, which provides support for accessibility.

Does Adobe Connect Training work with Adobe® Authorware® and Adobe® Captivate® content?

Yes. You can include Authorware and Adobe® Captivate® content in Adobe Connect Training courses and curriculums with full tracking capabilities.

Does Adobe Connect Training work with AICC-compliant content?

Yes. Adobe Connect Training enables you to manage, launch, and track generic AICC content.

Is Adobe Connect Training integrated with the Adobe Connect Meeting module?

Yes. Adobe Connect meetings can be included as part of an Adobe Connect Training session to incorporate live virtual classroom training as part of a curriculum.

Is Adobe Connect Training integrated with Adobe Connect Events?

Yes. Using Adobe Connect Events with the Adobe Connect Training module enables you to provide advanced registration and reporting capabilities around Adobe Connect Training courses and curriculums to enable customer-facing or self-paced training programs. Capabilities include brandable course and curriculum registration pages as well as the ability to manage registration and track attendance.




 

Adobe Connect Events

What is Adobe Connect Events?

Adobe Connect Events provides tools to successfully manage the full life cycle of an event, from registration and qualification of attendees through post-event follow-up. The Adobe Connect Events capabilities can be applied to all Adobe Connect modules, including online seminars, on-demand presentations, and training programs.

Who should use Adobe Connect Events?

Anyone who needs to communicate with or train large groups of people online should use Adobe Connect Events. This typically includes sales and marketing, corporate training, partner relations, and human resources managers.

Can participants be qualified before registering for an event?

Yes. Organizations can now create custom online registration forms, complete with required fields and custom questions, to enable attendee self-registration. The Adobe Connect Events module automatically tracks responses and enables event managers to authorize participation individually.

Does Adobe Connect Events provide reporting and tracking of an event?

Adobe Connect Events provides dashboard reports that include attendee demographic information, registration, and attendance tracking at the individual level; answers to registration survey questions and in-session polling; and quiz and survey responses. Adobe Connect Events generates files in CSV format for import into CRM and other systems.

Is Adobe Connect Events customizable?

Yes. Adobe Connect Events enables branding of all attendee-facing pages, including registration and event listing pages. Users also have the option to edit these pages using Contribute. Adobe Connect Events and Adobe® Contribute enable users to create professional-looking Adobe Connect Events pages without knowledge of HTML.

Is Adobe Connect Events scalable?

Yes. Adobe Connect servers offer support for single-server or clustered environments, providing reliable, redundant deployment for organizations small and large supporting thousands of concurrent users. Adobe Connect Edge Server helps reduce bandwidth and improve delivery for groups of users in remote locations.

Is Adobe Connect Events secure?

All communications between Adobe Connect servers and client machines can be protected using SSL encryption. This enables more secure delivery of data, voice, and video between Adobe Connect applications and users.

Is Adobe Connect Events integrated with Adobe Connect Training?

Yes. Using Adobe Connect Events with Adobe Connect Training enables you to use the functionality in Adobe Connect Events for courses and curriculums.

Is Adobe Connect Events integrated with Adobe Connect Meeting?

Yes. Using Adobe Connect Events with Adobe Connect Meeting enables you to use the functionality in Adobe Connect Events for real-time web seminars.

Is Adobe Connect Events integrated with Adobe® Presenter?

Yes. Using Adobe Connect Events with Adobe® Presenter enables you to use the functionality in Adobe Connect Events for on-demand presentations that can be shared with customers and prospects.




 

Adobe Connect Server

What is Adobe Connect Server?

Adobe Connect Server integrates real-time and on-demand communications and provides user administration, tracking, and reporting, as well as integrated content management across all Adobe Connect applications through a fully searchable content library. This server is available as a hosted service or as licensed software for on-site deployment.

Does Adobe Connect Server provide access controls and policy management?

Adobe Connect servers provide flexible controls over the use and management of the Adobe Connect system. Administrators can add and delete users, identify rights, and manage groups from one console. Adobe Connect servers enable password policy management and administrator reset of password policy management consistent with corporate best practices, enabling administrators to align Adobe Connect servers with their existing security policies. These policies are enforced across the Adobe Connect and Adobe Connect applications.

Does Adobe Connect Server support LDAP and Active Directory?

Adobe Connect Server Directory Services Integration (Active Directory, LDAP) enables out-of-the-box integration with an organization's existing user management system, reducing application management costs by managing users and groups in a single location. Native Directory Service integration is supported with licensed deployments only. CSV file import provides hosted customers with bulk imports of users and groups into the system.

Does Adobe Connect Events provide reporting and tracking of an event?

Adobe Connect Events provides dashboard reports that include attendee demographic information, registration, and attendance tracking at the individual level; answers to registration survey questions and in-session polling; and quiz and survey responses. Adobe Connect Events generates files in CSV format for import into CRM and other systems.

Does Adobe Connect Server support web services?

Organizations can use the comprehensive web services framework in Adobe Connect servers to integrate with existing enterprise applications and systems. For example, they can adapt an intranet portal application to list upcoming Adobe Connect Training sessions, personalize course listing directories based on the user's group affiliation, or add Adobe Connect content and meeting information to corporate search engines.

Is Adobe Connect Server scalable?

Yes. Adobe Connect Server offers support for single-server or clustered environments, providing reliable, redundant deployment for organizations small and large supporting thousands of concurrent users. Adobe Connect Edge Server helps reduce bandwidth and improve delivery for groups of users in remote locations.

Is Adobe Connect Server secure?

All communications between Adobe Connect servers and client machines can be protected using SSL encryption. This enables more secure delivery of data, voice, and video between Adobe® Connect servers and users.

Is there failover support?

Yes, Adobe Connect servers can be clustered for scalability and redundancy. This enables server usage in a high-availability environment.

What is Adobe Connect Edge Server?

Adobe Connect Edge Server provides optional server technology to deploy throughout an organization's network to consolidate and cache streams and content, providing increased performance and efficient use of networks.

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